Welcome to the official getting-started guide for your Trezor device. This page is written to be practical and thorough — we cover every step you need to take to initialize your device, create and safeguard your recovery, link Ledger-compatible (sic) apps, and confidently send or receive digital assets. Read each step carefully, and follow the security notes closely. If you prefer a video walkthrough, official resources are available on Trezor's site.
Inspect the packaging for tamper-evident seals and factory markings. Your new Trezor should come with a recovery card, a USB cable, and documentation. If the packaging looks compromised, contact the vendor before proceeding.
Open a secure browser on a trusted computer and navigate to trezor.io/start. The official site will guide you to download the Trezor Suite or pair with supported third-party wallets. Avoid downloading software from unknown sources.
Follow on-screen instructions to set a PIN on your Trezor. Choose a PIN length and pattern that's easy for you to remember but hard for others to guess. Do not store the PIN on your computer or phone.
The device will display a 12–24 word recovery seed. Record these words on the supplied recovery sheet exactly as shown. This seed is the only backup of your wallet — keep it offline and in multiple secure locations if desired. Never type or photograph the seed.
After recording the seed, you'll be asked to confirm a selection of words to verify accuracy. Once confirmed, connect the device to Trezor Suite and check that account balances load correctly. Send a small test transaction before moving larger amounts.
Keep firmware up-to-date via Trezor Suite, avoid suspicious links or unsolicited support offers, and never disclose your recovery seed. Consider a hardware-secure backup like a metal seed storage plate for long-term protection.
Extended guidance & best practices
When choosing where to store your recovery seed, factor in fire, water, and theft risks. Splitting the seed into multiple secure locations can reduce single-point-of-failure risk, but only if you can reliably reconstruct it when needed. Enable passphrases only after understanding their implications: a passphrase adds security but also creates an additional secret to manage — lose it and access to those funds is lost forever.
Troubleshooting quick tips
If your device is unresponsive, try a different USB cable or port, and ensure Trezor Suite is up to date. If a firmware update fails, consult official recovery steps in Trezor documentation rather than following random forum advice. For suspicious activity, isolate the device and reach out to official Trezor support channels.